Last updated: January 2026
Welcome to PlayZone. These terms set out the rules for visiting our arcade & entertainment center. By purchasing tickets or memberships you agree to these terms, so please take a moment to read them.
You may use PlayZone for lawful purposes and appropriate entertainment only. You agree not to damage our equipment, disrupt other guests, or use our interactive games in any way that could harm our staff, other visitors or the arcade venue.
You are responsible for your own safety and behavior while at PlayZone, and for supervising any children in your group. Let us know straight away if you notice any unsafe conditions or concerning activity.
Entry fees and game pricing are displayed clearly at the entrance and on our website. You can purchase day passes, multi-visit packages or annual memberships anytime. Upgrades and refunds are available at our front desk.
You can cancel your membership or refund unused passes anytime. Active passes remain valid through their expiration date, after which they won't be renewed unless you request renewal.
We work hard to keep PlayZone safe and our equipment in great condition, but to the extent permitted by law our liability is limited to the admission or membership fees you paid.
We may update these terms from time to time. The latest version will always be available here, and we'll notify you about any material changes to our family entertainment policies.