Last updated: January 2026
Your privacy matters to us. This policy explains what information we collect when you visit or book at Lumenboxx, how we use it, and your choices. By using our entertainment center services, you agree to the practices described here. We collect details like your name, contact information, and group size when you book events or join our rewards program. We also track basic visit data and game preferences to improve your experience and offer personalized recommendations.
When you visit Lumenboxx, create an account, or book an event, we collect the details you provide — such as your name, email, phone number and party size. We also collect technical data like your device type and which games you play, so we can enhance your experience and keep our arcade venue running smoothly.
We use industry-standard security to protect your data. Information is encrypted in transit and at rest, and access is limited to staff who need it to run our fun center.
We use cookies to keep you logged in, remember your preferences and understand how you use our game zone. You can control cookies through your browser settings at any time.
You can ask to see, update, export or delete any personal information we hold about you at any time. Just contact us and we'll be happy to help.
If you have any questions about this policy, please reach out through our contact page and we'll respond as soon as we can.